Spam is commercial email or unsolicited bulk emails that have not been requested or consented to by the recipients. This relates to emails for marketing purposes with the aim of encouraging the recipients to pay or subscribe to a company’s services

The email services offered by rdcom are reserved for the sole and exclusive purpose of sending emails to recipients that have expressed clear commitment to receive marketing related material from the sender. This practice is known as Permission-based Email Marketing and its core concept is consent being given to receive relevant promotional emails and material. 

rdcom operates a zero-spam tolerance and any user of our multichannel platform or other services found to be sending communication that does not comply with this will have action taken against them.

We have processes in place to during the registration and verification processes to fully vet customers and ensure that the accounts being created are to be used for genuine purposes and that the communication sent will comply with relevant guidelines and legislation.

Phishing is the practice of sending emails with the intention of committing fraudulent activities for personal gain. This differs from spam as rather than attempting to send promotional material with the aim of generating revenue, phishing includes criminal behaviour that can have devastating consequences for its victims.

rdcom is wholly committed to eradicating phishing from our industry.

Our email marketing platform includes robust and innovative anti-spam checks and has the capabilities to block phishing campaigns from being sent. In the unlikely event that a phishing email is sent, action will be taken immediately, and the sender reported to the relevant authorities.