A2P SMS are an essential tool for enterprises looking to increase security associated with their product or service and provide a better experience for their customers. We all receive A2P SMS on a regular basis, and they can be used across different industries for a range of purposes.
If you have ever received a message from your bank, or if you have received an SMS with a password to enter an online account, then you have received an A2P SMS.
rdcom has a strong presence on a global basis combined with robust APIs meaning that we are the ideal partner for those looking to send A2P SMS for security purposes around the world.
In today’s digital world the threat of fraud is ever present, and it is the duty of companies to provide increased levels of protection wherever the customer is based.
Failure to consider and implement proper levels of protection against fraud can have devastating impacts for both enterprises and end users alike. For end users the implications are well documented and tend to be focused on financial losses and identity theft which can have long-term implementations that take time to recover from.
For enterprises, the consequences are also severe and can be even more devastating as a data breach is going to have long-term impacts on a company’s industry reputation. The time taken to recover from this and restore confidence can take years and result in significant amounts of lost revenue.
More and more businesses are starting to discover the role that A2P SMS can play in the security protocols implemented by brands and institutions. It is a cost-effective method to verify a user’s identity or share important time sensitive when it matters most.
The ubiquity of the SMS as a messaging channel and the fact it does not reply on a data connection means that it is universal and can be received by users no matter where they are in the world.
Find out how A2P SMS can be used and why they can such a powerful method that can be used to enhance security and increase user satisfaction.
Use A2P to enhance security with two-factor authentication and enhance the level of security associated with your services. This means that rather than relying on the traditional text-based password to authenticate users, they are required to enter an OTP each time they login. This offers high levels of security as the user can only log in when they enter the code contained within the SMS, helping to majorly reduce levels of fraud.
Sending out time sensitive alerts are highly appreciated by users and assist in providing enhanced levels of customer service. It is a powerful tool when it comes to preventing fraudulent activities or even just providing up to date service information.
Early intervention in cases of fraudulent activity is essential when it comes to prevention. This is where A2P SMS can prove to be the ideal as whenever a transaction happens an automated message is sent to the user’s phone. Instructions on how to block further fraudulent ac
Keeping your customers or clients updated with relevant time sensitive service notification is essential. Send out urgent updates via SMS and ensure that you are providing the most up-to-date information about your services when it matters the most. In this way you are increasing levels of customer service and the overall experience of your brand.
When it is essential that your customers get confirmation immediately, A2P SMS is the ideal solution. Its immediacy on a device that the users carries within them throughout the day means that it is the perfect solution to make sure that your message gets delivered when it matters the most.
The increase in Phishing SMS has is a cause for concern and you need to make sure that your recipients know that your message is genuinely from you. Fraudsters will often pretend to be a well-known household name and send out an SMS attempting to encourage the recipient to insert their personal details.
Sending your A2P SMS with a sender ID is the perfect way to create confidence when your SMS lands in an inbox. As soon as the inbox is opened your audience will see your brand name displayed and understand that it is a genuine message from you.
There is also the added bonus that you are going to reduce the time that it takes for your SMS to be read as they are going to be more receptive to reading and SMS if they know it is a company or institution that they are interesting in hearing from.
You can rely on rdcom for your A2P SMS requirements and to guarantee safe, fast, worldwide delivery to make sure that your audience are getting your SMS when it matters the most. Get in touch with our friendly support team to find out more.
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