Technical Support

Our messaging solutions are based upon proprietary technologies that guarantee maximum performance, both in terms of deliverability and security. This is an aspect of our services that we take incredibly seriously and has been at the forefront throughout the development of our services.

In order to complement this high-level of service, we have a dedicated and highly experienced Routing Team within rdcom that monitor our SMS traffic 24 hours a day 7 days a week. This team works to identify trends to ensure that we are providing global SMS routes for the best prices. The Routing Team works closely with our expert IT department to deliver the highest levels of customer service through 24-hour customer support.

All users of our services can call our dedicated assistance helpline without any additional charges during normal office hours on +39 045.884.11.99; or via email at support [at] rdcom.com For quotations, or for further information regarding our messaging services, please send an email to support [at] rdcom.com. However, if you have questions relating to guidance on how best to use our services, or if you would prefer to entrust the planning of your campaign to our experts, please write to support [at] rdcom.com and one of our friendly experts will get back to you.

For those who are looking for a more personalised experience, customised packages can be provided – please get in touch with us for more information.