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Use 2-way SMS to increase customer engagement

Communication entails the process and methods of passing information from one individual to another. It is a two-way process in which people or entities exchange information. It is not only applicable to spoken conversation but can be applied…
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How Grow Your Business with Automated SMS

Automated SMS are one of the most powerful communication solutions to build and maintain customer engagement and generate strong levels of return on investment for your business. Despite the evolution of digital communications which has…
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Trends & Forecasts in the A2P SMS Market in 2020

The Coronavirus pandemic has had a profound impact upon businesses across a wide range of industries and the effects are still being felt around the globe. It is difficult to estimate the overall impact that the pandemic will have in the…
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What are A2P SMS & How are They Used?

What are Application-to-Person (A2P) SMS? Application-to-Person (A2P) SMS are text messages that are sent from an application to a person. Even if you are not familiar with the terminology, chances are that you probably receive them on a…